Jilibet Live — Privacy Policy
Your Data, Our Responsibility

1 Introduction

Jilibet LiveWelcome to Jilibet Live. Our Privacy Policy is our commitment to you — a straightforward explanation of what we do and don't do with your personal information.

Many people have concerns about data security on online gaming platforms. We understand those concerns, and in this Privacy PolicyWe have answered all questions transparently. By using Jilibet Live, you agree to this policy.

This policy applies to the Jilibet Live website, mobile app, and all our digital services. If you have any questions, our support team is always ready to help.

2 What Data We Collect

We collect certain information when you create an account and use our services on Jilibet Live. This data falls into two categories:

Information you provide directly:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment method details (bKash / Nagad / Rocket number)
• Identity verification documents (KYC process)
• Support Contact Information

Automatically Collected Information:

• IP Address & Device Type
• Browser type and operating system
• Login time and session duration on the platform
• Game history and betting patterns
• Cookies & Local Storage Data

3 How Your Information Is Used

Every piece of data collected on Jilibet Live serves a specific purpose. We do not retain unnecessary information, and what we do collect is used only for the following:

• Account Management: To enable registration, login, and account security.
• Payment Processing: To process deposits and withdrawals quickly and accurately.
• KYC Verification: To verify age and identity and to prevent fraud.
• Customer Support: To help our support team resolve your issues quickly.
• Promotional Offers: To send you relevant bonuses and offers based on your preferences.
• Responsible Gaming: To monitor unusual gaming patterns and keep you protected.
• Legal Obligations: To comply with local and international regulations.
• Platform Improvement: To improve service quality and enhance the user experience.

4 Cookie Policy

Cookies are used on the Jilibet Live website and app. Cookies are small text files stored in your browser that help make your experience smoother.

The types of cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To monitor platform usage and improve our services.
• Performance Cookies: To monitor page load speed and identify technical issues.

You can turn off non-essential cookies at any time through your browser settings. Please note that some features may not function properly if you do.

5 Sharing Data with Third Parties

Jilibet Live shares your data with third parties only where strictly necessary. The list below is exhaustive — no other sharing takes place:

• Payment providers (bKash, Nagad, Rocket): Only the payment details necessary to complete your transaction.
• KYC Verification Services: To certified providers for identity document verification.
• Game Provider: Game-related technical data only — no personal identity information.
• Law Enforcement Agencies: Under a valid court order or official government request.
• Anti-Fraud System: To prevent fraud and money laundering.

These third parties may not use your data beyond the scope of the services they provide. All of them are bound by strict confidentiality agreements.

6 Data Protection Practices

Jilibet Live uses industry-leading technology to keep your data secure. Our security framework operates on multiple layers:

• SSL/TLS 256-bit Encryption: All communications on the website and app are encrypted.
• Two-Factor Authentication (2FA): An added layer of security to protect access to your account.
• Firewall & DDoS Protection: To prevent unauthorized access to our servers.
• Regular Security Audits: System testing conducted by external experts.
• Payment details are not stored: Card or mobile banking details are not stored on our servers.
• Restricted Staff Access: Only authorized personnel have access to your data.

7 Your Rights

Every Jilibet Live user holds important rights over their own personal data:

• Right to Access: You have the right to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Data Portability: The right to obtain a copy of the personal data we hold about you.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, contact our support team. We will respond within 30 business days. Please note that certain data may be required to be retained for legal reasons.

8 Children's Privacy

Jilibet Live is strictly for adults. We do not knowingly collect personal information from anyone under the age of 18.

• Age is verified at the time of registration.
• Identity documents submitted during the KYC process are used to verify your actual age.
• Any account suspected of belonging to a minor is immediately investigated and suspended.

9 Data Retention Period

Your data is not held on Jilibet Live longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, your data is securely deleted. You may also request early deletion — though legal obligations may prevent full removal in some cases.

10 Policy Updates

Jilibet Live may update this Privacy Policy from time to time. Changes may be made in response to technological developments, new legislation, or improvements to our services.

• For major changes, you will be notified in advance by email or SMS.
• The "Last Updated" date at the top of this page will always reflect the most recent version.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You have the right to close your account if you do not agree.